New School of Marketing

When, why, and why not to outsource your Facebook Ads

November 21, 2023 Bianca McKenzie Season 10 Episode 150
New School of Marketing
When, why, and why not to outsource your Facebook Ads
Show Notes Transcript

To outsource or not to outsource your ads? It's a question I often get asked and I understand that maybe you think running Facebook ads is hard, or maybe you just don’t want to do them. That’s totally ok.

Listen up, because inside this episode I’m going to give you some insights that might change your mind or at the very least you’ll learn to identify when you’re ready to outsource your ads.

I'll share what to look for in a good ads manager, what you need to have in place before outsourcing and more tips to determine which is best for you. 

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Welcome back to the new school of marketing podcast. I’m so grateful to you for tuning in. Before we dive in I would love to pay respect and acknowledgement to the palawa people of lutruwita who are the traditional owners of the land on which my business operates and pay my respect to their elders, past, present and emerging.

Summer is well and truly here and I’m really loving this weather. My sinuses not so much though. I’ve had a pretty bad case of hay fever and of course it doesn’t help that I’m in the paddock every day to clean up after the horses. 

It’s also the season for Christmas parties and get-togethers and I’m so lucky to be involved in some amazing business communities here. 

We’re counting down the days until my parents come to visit from the Netherlands and my kids are counting down the days until Christmas. 

But before we do that I have a few more episodes up my sleeve. Let’s talk about outsourcing Facebook ads – and when, or why it’s not always the answer.

I understand that maybe you think running Facebook ads is hard, or maybe you just don’t want to do them. That’s totally ok.

But listen up, because I’m going to give you some insights that might change your mind or at the very least you’ll learn to identify when you’re ready to outsource your ads.

First, let’s talk about why I think managing your own ads at the start is a good idea.

One of the reasons I believe you should run your own ads first is because it’ll make you fully understand what goes into running ads, plus you’ll be able to ask better questions when you hire an ads manager.

You know your clients best, and an ads manager can learn this over time but it may take a few weeks or even months before they fully understand your business, your offers and your ideal clients.

Also, Facebook ads take time. 

It’s no secret that it takes time to find the sweet spot with Facebook ads and a lot of the time is usually spent on testing a big number of variables.

You’ll need to test your images, your copy, your audiences, your landing pages, your objectives etc etc. Everything needs to be tested and once that’s done, you need to track your conversion. Is your ad actually doing what it’s supposed to do? Is it converting at a good rate (for this you’ll need to do more testing and know your industry benchmarks)?

If it’s not converting you might need to tweak your ads, or your landing page, or some other element that indicates a ‘flaw’.

All your Facebook ads elements and your offer conversions need to be right or no ads expert is going to be able to get cheaper leads or make it convert better.

Another thing to consider is your budget.

Outsourcing your ads comes at a cost, and rightly so. Prices for experienced advertising strategists are generally between $1,000 and $5,000 per month. And most agencies or ads managers have a minimum commitment term because it often takes a few months of testing to figure out what works best for your industry, your targets and your business.

So on top of your ads budget, you need to factor in the cost of an ads manager. They can totally be worth the investment but it also depends on a lot of factors, so you need to make sure that you’re ready.

If you really don’t want to run your own ads, I have some tips for you to make sure that you’re prepared for working with an agency or ads manager.

Some ads managers have criteria that they want their clients to meet, so they might seem a little picky on which clients they take on. This is nothing personal, we - as ads managers, want to make sure that we deliver good work and we can only do that by being very clear about the stage of the business and state of the funnel.

We want to make sure that certain things are in place for the client’s launch because otherwise the campaign will flop. I’m one of those ads managers who will perform an audit first before saying yes to a new client.

There are times I turn potential clients away because they might not be ready for ads (yet). I’ll always tell the client why they’re not ready yet so that they can work on getting their business ready for ads, rather than waste their money with another ads manager who might happily take their money but then struggles to get results because the business wasn’t quite ready.

Let’s look at a few criteria that a good ads manager will cover to make sure that you’re ready:

1) A converting offer

Depending on what you sell, your offer needs to convert. So if you have an e-commerce store, you’ll need to be getting consistent sales and know your average conversion rate and average order value.

If you sell digital products, courses or coaching, you’ll need to have a funnel that converts.

Facebook Ads are a great tool to get potential clients attracted to your business, that’s why I am an advocate for list building.

Your FUNNEL is what sells you offer (<<< not your ads unless you also use retargeting to drive extra traffic back!).

If you’re hiring an ads manager to get conversions with the goal of making sales you have to have a sales funnel in place that already converts subscribers to buyers.

I say this in pretty much every episode. Facebook ads can amplify your results, not fix a broken funnel. It’s reasonably easy to grow your list with ads but the funnel needs to sell your offer.

2) A healthy budget

Most experienced ads managers often require a minimum ad spend. Everyone has a different number but I like my clients to have at least $2000/month or more for ongoing list building, and at least $30,000 for a launch - depending on the launch goals. This allows us to do testing which is important to get you results with Facebook ads.

We’re passionate about managing your ads and want them to be successful so it’s important that we are given the resources to get you the best results, which includes a reasonable budget to get your ads started and optimised.

3) Some history with ads or an established business

Some ads managers won’t take on businesses that are brand new.

This is because your infrastructure might not be set up yet. You might not have your pixel installed or you might lack an email list or website traffic so the ads manager is starting from scratch.

Ads managers tend to get the best results with businesses that have some history, especially a converting product and an ads account with some data.

If you are brand new, that’s totally ok but your first few months of advertising will most likely be a marketing research campaign where you get lots of data that will help you improve your funnels.

If it’s in your budget I’m all for hiring an ads manager, but I do always suggest people learn the basics of Facebook ads first so you know what to look for when hiring someone and/or reviewing your stats.

You CAN totally run your own Facebook ads. You just need a great teacher and a support group for when you have questions. If you’re curious to learn more about running your own Facebook ads, send me a DM on Instagram and I’ll point you in the right direction.

  • If you’re ready to hire an ads manager, here are some questions you should ask them.
  • Grab a pen and some paper so you can write them down:
  • How much experience do they have with running ads for your niche or business?
  • Do they have testimonials from past clients?
  • Do they have case studies to show results?
  • How have they been taught and where do they go for support?
  • How do they charge? And what does that include?
  • Do they have any minimum ad spend requirements?

Also, be mindful of the amount of work that’s involved in ads management. You might not really know what we do on a daily basis so ask your ads manager questions.

Here’s what I do on a daily basis:

  • Researching audiences (even though this has changed dramatically inside of Facebook ads manager and there are less specific targeting options available, I spend hours on really getting to know the ideal customer so we can speak to them directly and/or find them on Facebook and Instagram)
  • Building your audiences (if you have previous business history then a good ads manager will try to build audiences based on this)
  • Uploading email lists, FB fans and building warm audiences, engaged audiences, look-a-like audiences, video watchers, etc.
  • Creating ad creative
  • Creating ad copy and headlines
  • Putting a strategy and plan together (including dates ads go live, who to target, when to retarget etc)
  • Installing pixels plus confirming they’re working
  • Testing all landing pages/opt-ins to ensure everything is working
  • Reviewing landing pages (and sometimes re-creating landing pages)
  • Setting the ads up in ads manager 
  • Running the ads
  • Monitoring them daily and optimizing/scaling/reviewing stats
  • Determining what ads are performing and which ones to turn off
  • Creating monthly reports and launch reports
  • Communicating with you on the status of your ads
  • Troubleshooting when ads are tanking
  • Making sure you are getting a return on investment (and are not spending more than you’re making!)

There are definitely a lot of things happening behind the scenes, which is exactly why some people prefer to outsource their ads.

I hope this episode has given you some insights into whether or not you should or even want to outsource your Facebook ads or if you might give it a try yourself first.

It’s not rocket science but it does require some thought and skill. Something you can learn, or if you’re comfortable with outsourcing you can get in touch with a few ads managers and ask them questions.

If you’re ready to grow your business with Facebook and Instagram ads but aren’t sure if you’re ready to outsource, get in touch with me for a chat. I’m happy to tell you what the best move is for your business. 


Thanks for joining me on this episode of the New School of Marketing podcast, I hope this episode was helpful and I can’t wait to share more marketing tips with you next week. 

If you’re ready to take your business to the next level with Facebook and Instagram advertising, make sure you visit to download practical free resources, plus subscribe to the podcast and never miss an episode. I can’t wait to go on this journey with you. Until next time, take care and market your business every day.